When you hear the words “agile” and “waterfall,” your eyes may glaze over because those are terms normally associated with software development. While that may have been the case a few short years ago, program managers are now adopting these principles to implement into their PMO practices.

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Information and the more you have of it can lead to stronger and smarter decision making. However, are we asking good questions to minimize what we need to analyze and is too much of a “big” thing detrimental to critical thinking?

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HumanTouch SVP Rick Hill Featured in Federal Times: Why it’s time to ‘liberate’ IT from vendor lock-in

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Why Agencies Should Embrace the Cloud - Rick Hill's article published on GCN and GovCloud

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A winning ticket: How virtual technicians can improve IT support | GCN Article by Bill Liberti

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